Our standard shipping takes 3-5 business days to process your order and 12-20 business days for shipping. We do our best to expedite and often you will receive the product much sooner, however, any unforeseen issues or problems with the currier or logistics outside of our control may delay your order, but in this case we do everything in our power to get it to you as soon as possible.
We do not guarantee shipping time frames. There can be unforeseen issues outside of our control. Because of this, we only offer refunds for items lost in transit after 45 business days from your date of purchase.
We are not responsible for lost or stolen items if they have been confirmed delivered by USPS.
Some of our items ship directly from our headquarters in SLC, Utah, while others will ship to you directly from the artists in their country of origin.
Many of our items will ship separately, so you will receive multiple shipping confirmation emails with unique tracking numbers.
Your product may have been shipped in a different shipping batch or from different warehouses. This happens a lot if your order consisted of one of the more popular products. Don't worry, everything that you have ordered will be sent to you. We will provide multiple tracking numbers for orders sent in multiple packages.
The detailed tracking information will be available when the package arrives in it's destination country. Please wait for some time until your package arrives in your country. This can take a few days due to customs. Once the item is in your country delivery is usually very fast. The whole process normally takes about 10 to 20 business days.
We are a USA based company operating with headquarters in Colorado. We partner with vendors and manufacturers overseas to bring you fashionable and AFFORDABLE clothing for your little ones. Many of our product with ship directly to you from overseas.
Some of our clothing come from overseas suppliers. The sizes on the labels of these products can be in different sizes than traditional US sizing, but rest assured it will be the correct American standard sizing :) We convert them to US sizing standards on our product pages so you don't have to convert the sizes manually.
Because our items come from all different artist, we do not have a universal sizing chart, however, our items do run true to size UNLESS otherwise specified in the product description. For example, if an item runs small, it will say ***PLEASE ORDER SIZE UP***
Our product sizing is comparable to brands like Gap, Old Navy, however our dress length is comparable to Zara. (shorter)